Shipping Policy for Quinsopic Gourmet Sweets and Cheeses

Effective Date: January 4, 2025

Shipping Policy of Quinsopic

At Quinsopic, we aim to provide our customers with a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions regarding the shipping of our products and services. Please review the following information for details on how we handle shipping for orders placed with us.

1. Shipping Areas

We currently offer shipping to locations within the United States. We do not ship internationally at this time. Shipping availability may vary depending on the location, and we may not be able to fulfill orders in certain areas.

2. Shipping Methods

  • Standard Shipping: We use reliable courier services for standard shipping. Delivery times vary depending on the destination, but generally, orders will arrive within 5-7 business days after being processed.
  • Express Shipping: For faster delivery, we offer expedited shipping options. Delivery typically takes 1-3 business days, depending on your location and the carrier used. Expedited shipping costs will be higher than standard shipping fees.

3. Processing Time

  • Order Processing: All orders are processed within 1-2 business days after they are placed. Orders are only processed on business days (Monday to Friday, excluding holidays).
  • Order Fulfillment: Once your order is processed and shipped, you will receive an email with tracking information so you can monitor the status of your shipment.

4. Shipping Fees

Shipping fees depend on the size and weight of the order, as well as the destination. You will be able to view the shipping cost at checkout before finalizing your purchase. Shipping fees may also be subject to tax, depending on your location.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track the status of your order through the courier’s website. Please note that it may take up to 24 hours for the tracking information to update once the package is shipped.

6. Delivery Times

  • Standard Shipping: Orders typically arrive within 5-7 business days.
  • Express Shipping: Orders generally arrive within 1-3 business days, depending on your location and the selected shipping method. Please note that delivery times are estimates, and actual delivery times may vary depending on external factors such as weather, holidays, or shipping carrier delays.

7. Shipping Restrictions

We are currently unable to ship to P.O. Boxes or APO/FPO addresses. Additionally, certain products may have restrictions or may only be available for local delivery.

8. Damaged or Lost Items

  • Damaged Items: If your order arrives damaged, please contact us immediately at info@quinsopic.com or call 785-526-3142. Provide details of the damage, and we will resolve the issue by offering a replacement or refund for the damaged item(s).
  • Lost Items: If your package has not arrived within the estimated delivery time and tracking information shows no updates, please contact the carrier directly using the tracking number provided. If the package is confirmed as lost, please contact us for further assistance, and we will assist with filing a claim.

9. Incorrect Address

Please ensure that your shipping address is entered correctly at the time of checkout. Quinsopic is not responsible for shipping errors or delays due to incorrect address information provided by the customer. If you notice an error in your address after placing the order, please contact us immediately, and we will do our best to correct it before shipping.

10. Returns and Exchanges

Shipping costs for returns and exchanges are the responsibility of the customer unless the product was damaged, defective, or an error was made on our part. For more details on returns and exchanges, please refer to our Refund and Returns Policy.

11. Shipping During Holidays

During peak holiday seasons, shipping times may be delayed due to high demand. Please order early to allow for any potential shipping delays during these periods.

12. Changes to the Shipping Policy

Quinsopic reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of this document. We encourage you to review this policy periodically.

For any questions or concerns regarding our Shipping Policy, please contact us:

Email: info@quinsopic.com
Phone: 785-526-3142
Address: 986 Taylor Street, Sylvan Grove, Kansas, United States

Thank you for choosing Quinsopic! We are committed to delivering an excellent shipping experience to enhance your dining or shopping experience.